About
Who we are
Heli-One offers a complete service to support your mission readiness and maximise availability. Our deep expertise and experience in all dimensions enable us to meet whatever your requirement. We invest in our customer relationships and in our customer service culture. We aim to always listen and adapt, so that we continuously improve your experience with us. Turnaround times for you are a priority for us, along with accurate timings and service cost. We want to be your reliable partner. Supporting your success.
Our Global Reach
We support helicopters from an extensive range of original equipment manufacturers and have global reach. We welcome helicopters at our three service centres in: Stavanger, Norway; Richmond, Canada; and Rzeszow, Poland. And we also dispatch our experts to customer sites, through our in-service support offer.
Key Facts
Helicopter operator customers
Employees across 30 Countries
Global service centres
Our Leadership Team
Heli-One has strong leadership and an ambitious growth strategy for the coming years. Collaborating and knowledge-sharing with CHC Helicopter’s flying operations, we aim to enrich our customer offering and expand into more markets. Bringing our excellence in helicopter maintenance to more customers.
Miguel Carrasco President
Miguel Carrasco President
Miguel is President of Heli-One and Senior Vice President, Technical Services at CHC Helicopter. He joined CHC in 2016 with 25 years of leadership experience in procurement, supply chain and technical operations. Prior to CHC, Miguel worked for a range of complex and industry leading companies, including as Head of Global Strategic Sourcing and Business Intelligence at Conoco Phillips and Managing Director of Technical Procurement at American Airlines. Miguel holds a Bachelor’s Degree in Finance and an MBA from Arizona State University.
Jaime Bustos Vice President, Parts Supply and Supply Chain
Jaime Bustos Vice President, Parts Supply and Supply Chain
Jaime is Vice President of Parts Supply and Supply Chain for Heli-One and CHC Helicopter, a premier global rotary-wing aftermarket and aviation services provider.
In his role, Jaime oversees Parts Supply and Supply Chain Services, which include flight-hour component inventory and repair programs for commercial airlines, the sales of serviceable used materials such as engines, gearboxes, and airframe parts, and comprehensive logistics and distribution services. Jaime drives strategic partnerships with OEMs to maximize global commercial value, and his leadership ensures that CHC Helicopter and Heli-One remain at the forefront of innovation and service in the aviation industry. Additionally, Jaime spearheads initiatives to develop new parts supply niche markets, continually expanding the company’s reach and capabilities.
With a career spanning over 25 years in the aviation and natural resources industry, Jaime has amassed a wealth of experience. He has held key positions, including Managing Director for Maintenance and Engineering Procurement at American Airlines (Tulsa, OK), where he oversaw the strategic sourcing of airframes, avionics, aircraft systems, and engines.
Jaime’s academic qualifications further enhance his professional profile. He holds a Bachelor of Science in Industrial Engineering from the prestigious Universidad Technical Federico Santa Maria (Chile) and an MBA in Finance from The University of Texas at Austin.
Morten Johannessen General Manager, Heli-One Canada, Norway & Poland
Morten Johannessen General Manager, Heli-One Canada, Norway & Poland
Morten Johannessen is the General Manager for Heli-One Canada, Norway and Poland, overseeing the Canadian (Agar & River Road), Polish (Rzeszow Airport) and Norwegian (Stavanger) operations. Morten has been with Heli-One since 1994 (preceding consolidation). Prior to becoming General Manager, he was the Heli-One Director of IT Applications and had been in leadership roles in Supply Chain, project management, Business Development and Production Control. Morten began his career as an technical engineer in the dynamics workshop at Heli-One in Norway and progressed his career in Supply Chain before moving into Information Technology. He lead the standardization of processes across CHC with the replacement of legacy MRO applications by the implementation of AMOS (an aircraft maintenance management system).
Carolyn Forsyth General Manager, Sales, Commercial & Customer Support
Carolyn Forsyth General Manager, Sales, Commercial & Customer Support
Carolyn Forsyth is General Manager of Sales, Commercial & Customer Support for Heli-One. Carolyn has nearly 30 years of experience in aviation and came to Heli-One after 15 years with Pratt & Whitney Canada, where she was latterly General Manager of the company’s aftermarket engine sales and leasing division and also held a number of prior positions of increasing responsibility in Marketing & Customer Support. Carolyn’s previous experience includes commercial positions in helicopter operations and maintenance with CHC, Bond Helicopters and Rotortech. Carolyn holds an MBA with concentrations in Strategy & Finance from McGill University in Montreal and a BCom in Business Studies from Edinburgh University. She also holds a Private Pilot Licence (PPL) and is a Fellow of the Royal Aeronautical Society (FRAeS).
Our locations
HEAD OFFICE
222 W. Las Colinas Blvd
Suite 2050, North Tower
Irving, TX 75039
HELI-ONE NORWAY AS
PO Box 204
N-4097
Sola, Norway
HELI-ONE POLAND
Rzeszow Airport
36-002 Jasionka 947
Poland
HELI-ONE CANADA, Richmond & Delta
4740 Agar Drive
Richmond, BC, Canada
V7B 1A3
8500 River Road
Delta, BC, Canada
V4G 1B5